FAQ

We specialize in the OEM/ODM production of breathing shoes (breathable functional shoes), covering sports shoes, casual shoes, outdoor shoes and other categories, focusing on breathability, perspiration, antibacterial and other health functions. We can provide one-stop service from design and development, material procurement to production and processing according to customers’ needs, and support the customization of core technology modules such as uppers, soles and breathable structures.

Material control: Breathable mesh, anti-bacterial lining and other certified materials are selected, with double guarantee of factory inspection at source and sampling inspection at storage.
Production standards: ISO9001 quality management system certification, each process is equipped with QC quality inspection (needle turning, molding, finished product inspection).
Test link: Simulated wear test, breathability test, folding and wear resistance and many other physical property tests to ensure compliance with industry standards.

Sampling cycle: 7-15 days (adjusted according to the design complexity).
Big goods production: after confirming the sample, 30-45 days to complete the delivery (specific time according to the order quantity and process difficulty negotiation).
Note: Rush orders can be expedited, details need to be communicated to the production scheduling.

Quality problems: free return or exchange or compensation according to the contract negotiation (need to provide quality inspection report).
Non-quality problems: customized products are not refundable in principle, regular stock products can be negotiated partially dealt with (need to bear the freight and discount costs).
Refund process: after confirming the responsibility, the corresponding amount will be returned within 7 working days according to the terms of the contract.

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